Tooway internet keeps on getting better.

Not only has the speed barrier been broken, so has the price barrier! Tooway internet now runs at speeds of 20Meg download and 6Meg upload ANYWHERE with prices starting as low as €29.90 including taxes.

Not only that, when you get your Tooway 20M internet for just €29.90, you're not even tied in to a contract and giving you the freedom to turn it on or off at any time.

Thought Satellite internet was expensive, think again!

Click here for more information and price list.

Just a quick post to let everyone know we will not be taking calls from 5th May 2013 until 21st May 2013 inclusive as we will be on holiday. We will be open for calls again on the 22nd May.

We are having a well earned break, not having done so for over 2 years. We apologise for any inconvenience this may cause.

We will, of course, still be monitoring our telephone networks and will be in a position to remedy any problems should there be any.

Well, I hear many things but this is taking the mickey a bit.

I was asked if I have voip numbers for the Netherlands, which I do. This person wanted me to give them a number for free 'like skype do' so their friends and family can call them for free because skype don't do Netherlands numbers?!?! She uses skype because they're the cheapest and the quality is better than voip (oh yes?).

What does she think I am - don't answer that!

Oh, she seemed to think that once she has a voip number, it will automatically ring her landline telephone, not quite sure how that works, nor was she but that's what she wanted. She wasn't interested in how it actually works or what's involved but she believes it won't cost her money. Well she's on a quest because she refuses to listen.

Don't get me wrong, it can be done but not without it costing money because without the voip account (which IS free) the call has to be forwarded to a landline/mobile, which is the same thing as making a phone call and phone calls cost money.

Firstly, I'm not a charity and she is not a charity either. If I was supplying numbers for a charity I would be happy to offer a discount but I need to make a profit.
Secondly, she wasn't interested in using my voip service because she has used, and had bad experiences with, the service from the 'free' voip ..... (voipcheap, voipstunt .....) range of companies so she knows all about it - not.
Thirdly, skype do not offer free numbers of any sort.
Fourthly, skype is not the cheapest . My rates are generally cheaper than skype and you don't have to pay a connection fee or add vat either (see below).
Fifthly, I have a customer who constantly looks out for the best/cheapest deal around and he has always been a skype addict for years, until he tried my service - saves him money and is better quality, see testimonials.

So there we have it, Skype is really cheap - Whooooppppssss, no it isn't, is it? Get over it!
Don't be fooled by all the hype or your friends who'll tell you skype's the best thing since sliced bread. It isn't!
Skype is now owned by our friends at Microsoft so that tells you everything.

prices correct as at 2/9/2012
Brand names and trademarks in this article belong to their respective owners - not Clive Gray Computers.

In case you've not been reading the newspapers or you've missed this wonderful piece of news I'll reiterate it here for you.

On 1st September 2012, the Spanish government will be raising the level of IVA (VAT) from its' current level of 18% up to 21%. This means that ALL electrical products and services will be subject to the new higher level of tax. OUCH!!

Unlike the UK, ALL businesses have to charge and pay IVA regardless of level of income - there are no exceptions.

Most businesses will pass on all of the increase regardless but we are looking at ways to see if we can absorb any of the rise in other areas of our operation.

We won't be able to absorb it all but we'll be keeping it to a minimum as we bit the bullet and took the full rise last time around in 2010. We found this to be a good move because we increased our business which meant we didn't notice the extra taxes we were paying which in turn meant our clients got a better deal which is what we're all about.

OK, bottom line. We cannot absorb the tax on your phone calls but as they cost so little to start with the rise will be negligible anyway, you will still have call rates starting at less than half a cent a minute. On everything else, we should be able to absorb all or some of the rise so you will find very little difference overall.

So, if you've been thinking about taking up any of our services, now is the time to take the plunge and beat the increases!

Dear ToowayDirect Customer,

Sorry for the very long email, but this is all important news so please read on! You may have read on our website that we’ve increased the speed and data allowances of our new Tooway products for new customers from July 1st. We’re delighted to inform you that from today, we are starting move our existing customers* onto the new products, seamlessly, free of charge. The monthly tariff you pay won’t change but you’ll get much more performance from your Tooway. No catch!

Essentially your Tooway connection will give you higher top ‘speeds’ and for the same monthly/annual fee you’ll be able to upload and download more data per month.

To check which tariff you’re on now, login to our Customer Portal, click ‘My products and services’ and it will show which product you’re on now and you’ll see whether your migration to the new products has taken place yet.

*N.B. Customers who signed up to the Tooway 10 and 10+ ‘Double Data’ Winter and Spring promotions won’t be automatically upgraded to the new tariffs. If you’re a customer who’s on these promotional tariffs, although the new products offer you twice your existing data allowance, and faster speeds, in theory if you go beyond your new monthly data allowance, your speed maybe slowed to a lower level than the old tariffs and therefore it’s a personal decision on whether you want to be upgraded. Up to the 1st August 2012, you can email us and discuss what you want to do, after 1st August we will be able to discuss this on the telephone with you. Customers on Tooway 10 and Tooway 10+ data promotional tariffs will not be migrated onto the new tariffs unless they confirm their desire to be migrated to the new tariffs by email.

Another positive change that’s taking place with the arrival of the new tariffs is that the old multi-level FAP (Fair Access Policy) has been has been superseded by a simpler ‘Flat Rate’ network management scheme intended to give all our users better performance through the duration of their monthly data allowance. Some satellite broadband networks will throttle you even if the network isn't that busy and the bandwidth to maintain services at full speed isn't being used by other customers. Our Tooway network won't do that. Our emphasis is on delivering you the best performance that the network can deliver within your chosen data allowance. Each customer will be allocated their chosen monthly data allowance on the day they’re first connected to the network, and then on that same date every month they remain connected to the service.

If you go over your monthly data allowance you will still be able to upgrade to the next tariff or buy a Volume Booster as before.
Of course we have to take steps to manage usage. If we don't customers can suffer from degraded or denied service when one user (or a small group of users) consumes a disproportionate amount of the network's resources. For instance during peak times, customers who are persistently very heavy users may find that non urgent traffic (like peer-to-peer networking) may be assigned a different priority level by the network to ensure other users receive a good quality service.
These changes have been made as result of customer feedback, and to ensure that Tooway remains at the technological front of alternative broadband technologies and we hope you’ll agree that these are all very positive steps forward for the Tooway service. Thank you for your on-going business.

Kind regards

The ToowayDirect Team



So there you have it, better speeds, more allowances, same money!!


What are you waiting for?


Call us now and get connected! We can have you up and running in three days with internet and phone service.

In a recent survey of businesses in the UK, it seems that something like 63% have been using voip for 3 years or more. Here is a quote from the Tan Aksoy, CEO at Telappliant.

VoIP telephony is an attractive proposition, particularly for small and medium-sized businesses as they can dramatically cut operating costs, improve workforce productivity, and enhance customer service without investing in expensive IT equipment.

“VoIP offers a genuine long term solution that is scalable and practical without taking risks – which in turn allows businesses to be more agile and responsive to customer needs,”

According to findings, the primary business drivers for switching to VoIP include the need to reduce communications costs, powering working out of the office, improving operational efficiencies, and driving customer care and call center support.

Further, almost a quarter of businesses (nearly 23 percent) are saving more than 60 percent of their annual telephony costs after beginning to leverage VoIP. .Telappliant owns one of the largest VoIP networks in the UK and has over 80,000 subscribers benefiting from its telephony services.

You heard it here first so why not give true voip a try and see how much you can save. With rates starting at less than half a cent a minute you can't go wrong.

Please remember, for voip to work you must have broadband speed internet, check if your broadband can support voip by clicking here. When the page opens just click on begin test. You need to score A, B or C otherwise you will experience problems with voip. If you get a pop up message saying java is blocked please click on the unblock button then try the test again.

If you want Internet but don't want to pay a monthly rental, then we have the product designed just for you.

Now you can have the convenience of 4Mbps hi-speed broadband internet when you want it and without the need for a phone line.

If you rent out holiday homes then this is a great addition for your property to increase its desirability.

We can even supply you with a telephone as well so not only can you have PAYG Internet without a phone line, you can also have a PAYG telephone as well - without having a phone line!?! (yes, you read it right).

So, if you would like hi-speed broadband internet and/or a telephone without the monthly fees, please contact us now!