Clive Gray Enterprises
  • Welcome
  • Contact Us
  • Testimonials

It's all my fault (so it seems).

5/23/2016

0 Comments

 
Well today, it seems everything is my fault.

Having visited a client and helped them with a problem that isn't really the computers fault, I get a phone call full of frustration aimed at me personally.

They are having issues with pages not loading, not just on one website but on every website they try to view secure pages and this is somehow MY fault!

So, I try to log into their computer to take a look and guess what, I cannot connect because I'm using a secure connection and this is somehow MY fault!

The ensuing comments then inferred that I should do something about it. Sorry but there's not much I can do about your internet.

The main problem here is the client lives right on the fringe of the internet providers transmission area so the signal is flakey at best and non-existent at worst. The client even told me the internet provider admitted they might have iffy internet because of this but it's somehow MY fault.

So lets look at why it's my fault.

I'm called out because the computer isn't connecting to websites.

I clean up their computer and tweaked it to make it less vulnerable to attack. Go to some random websites and it works fine.

Now we go to the websites they're having trouble with. First page loads fine, if rather slow due to poor internet, then we try to log in. Connection reset. Check everything on the computer to make sure I've not missed something and try again - same result.

This goes on for some time and the only positive results we get are with Google Chrome but even then, it's fairly hit and miss. I put this down to poor internet which is borne out by the client being able to transact using a quality internet connection.

I'm called out again a few weeks later. Nothing's changed, same poor internet connection, same problems.

So why is it MY fault? Because I charged them for my visits and didn't make their internet work properly.
0 Comments

    Author

    My name is Clive Gray, using the trading style Clive Gray Computers. I'll be jotting down thoughts and snippets as time permits.
    I am not responsible for the content of replies posted in response to my articles, they are the views of the poster and last time I checked, we still have the right of free speech.
    When replying to a post, please ensure it's relevant to the subject or it may be moved or deleted.
    Thank you.

    Archives

    June 2017
    January 2017
    December 2016
    September 2016
    August 2016
    June 2016
    May 2016
    November 2015
    September 2015
    August 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    July 2014
    June 2014
    May 2014
    April 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    April 2013
    March 2013
    February 2013
    January 2013
    October 2012
    September 2012
    August 2012
    July 2012
    June 2012
    May 2012
    April 2012
    February 2012
    January 2012
    December 2011
    November 2011
    October 2011
    September 2011

    Categories

    All
    5 Inch
    7 Inch
    Accident
    Airbox
    Android
    Apple
    Avanti
    Backup
    Bitcoins
    Blackberry
    Black Box
    Broadband
    BT
    Car
    Cctv
    ComEnersol
    Communicaciones Enersol
    Computer
    Connecta3
    Cryptolocker
    CVADY-I477
    Dvr
    Eastman
    Email
    Enersol
    Europa
    Europasat
    Facebook
    Film
    Flashback
    Free
    Friends
    Gps
    Hacking
    Holiday
    Honesty
    Htc
    Hylas
    Hylas Broadband
    Internet
    Internet Explorer
    Ipad
    IP Camera
    Iphone
    Iptv
    Kodak
    Laptop
    Lg
    Linux
    Mac
    Malware
    Messenger
    Microsoft
    Mobile Phone
    Mobile Phones
    Nokia
    Password
    Pc
    Phone Call
    Phones
    Photography
    Plusnet
    Printers
    Problems
    Raspberry Pi
    Recorder
    Safety
    Samsung
    Santa Pola Cable
    Satellite
    Satellite Internet
    Satnav
    Scam
    Second Hand
    Security
    Seo
    Ses
    Sim Cards
    Sky
    Skype
    Sony
    Spantel
    Tablet
    Talktalk
    Telecable
    Telefonica
    Telephone
    Thl
    Tooway
    Tooway Problems
    Tracker
    Trojan
    Tv
    Ubuntu
    Uk Internet
    Update
    Video
    Virgin Media
    Virus
    Voip
    Watch
    Website
    Windows
    Windows 10
    Windows 7
    Windows 8
    Windows Vista
    Windows Xp

    RSS Feed

Powered by Create your own unique website with customizable templates.