Because they've bought one of these stupid IPTV boxes and it doesn't work on their current internet providers 6M connection.
More and more people are falling for the IPTV box scam. I've been asked by one of the 'budget' phone suppliers to sell their products including ................. IPTV boxes.
Guess what I told them to do with the boxes. Yep, stick 'em where the sun don't shine. They don't believe me when I tell them they'll never work until they sort out the internet and the contention ratios (how many people who share an internet connection at the exchange) but my concerns are proving to be fact.
Current contention ratios are such that you share your 6M with 49 other people for domestic clients and 24 others on a business connection (that's why business internet costs a lot more).
When there's only a few of you streaming mountains of data through your IPTV boxes, it'll just about cope but as those numbers increase, the system will either collapse or your internet provider will put the brakes on your streaming, which in turn means your IPTV boxes won't work.
Because the ex-pat fraternity are so obsessed with watching TV, hundreds of scammers have sprung up selling IPTV boxes for obscene amounts because they know you're going to pay it.
It costs them money to pay for servers to keep your boxes running and it takes a bit of technical know-how to set them up. These people have neither. They pay the deposit for the server, sell loads of boxes (making nearly €100 a box) then disappear and move on to the next town.
One hour watching live TV through the internet consumes around 700Mb of data - enough to supply an 'average' household for at least a week.
Data has to be paid for by somebody. Your internet provider sets their systems and prices based on the 'average' household. As more and more of you become 'abnormal' users, only two things can happen. Their network collapses and/or the price goes up.
What I see to be one of the biggest issues here in Spain is the ex-pat communities EXPECT to get the services they would get in their home countries at the same level of pricing. Wake up, it aint ever going to happen. The majority of Spanish networks were never designed to be used as they are now and upgrading them costs many many millions.
This is Spain, stop expecting something for nothing, accept that legitimate traders have small fortunes to pay in taxes and other fees and have all sorts of hoops to jump through to stay legal. I'm not suggesting that paying €600 for €200 worth of satellite TV kit is acceptable, what I am saying is that, as with all things in life, you need to carry out due diligence checks.
Use your legal, registered traders as you have recourse if they sell you a pup. All these illegal IPTV scammers don't give a fig once they've got your money. You can't get a refund and you'll never find them once they've moved on as they use false details.
All opinions in this article are those of the author.