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Honesty

11/27/2015

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This is a little rant I'm afraid. I know it's basically my fault BUT!!!!!

Sometimes when at clients premises, I have to use a series of rescue/installation discs to resolve an issue.

Sometimes, it can take quite a few hours to sort out the multiple problems people allow to accumulate on their computer before seeking professional help. A lot of which is helped along by the 'bar room fixers' who know absolutely sod all in real terms about much at all.

They don't know what the real problem is because they've not seen it and clients rarely know how to describe the problem fully anyway - not that there's anything wrong with that, I don't expect it.

The client then goes and mis-follows the wrong advice they've been given and make an even bigger dogs breakfast of the whole thing and after they've totally screwed their computer, they call me.

Now to the point of my rant.

After I've spent hours sorting out the cock-up, I put my things back in my bag (or so I think) and head off home. Some days, or even weeks, later I open my bag looking for the discs to find that I've accidentally left at my clients.

The annoying thing is the client, who now has a full set of service and recovery discs that I've paid for, and doesn't have a clue in hell how to use them, hasn't had the decency to ring me and let me know I've left them. This has happened every time I've done it.

I now have to go through the time and expense of getting a new set of dics together.

ONE THING YOU GET FROM ME IS HONESTY, IF YOU CAN'T RETURN THE FAVOUR THEN YOU DON'T DESERVE THE SERVICES I OFFER.

​I will work out where I left them and that person will have a heavy bill next time they call me!

It just goes to show, there's a lot of really dishonest immigrants out there.
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Countdown

6/16/2014

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Hi everybody,

I have to go to the UK next week so will be unavailable except for remote service or advice.

I will be away from Monday 23rd June to Friday 27th inclusive.

Thank you for your understanding.

Clive

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Think you don't need this - think again!

8/3/2013

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Most of us drive a vehicle of some description. Most of us get pulled up by the Police at some time in our lives. Many of us will, regretfully, have an accident at some time.

One thing that is for certain, of those of us who have an accident, it's not who is to blame that gets hammered by the insurance companies, it's those who are easiest to blame. That is, it's down to the words you use on your accident report that determine who will be blamed.

Remember, your insurance company do not want to have to pay out if they can help it, and if they do, you end up paying through the nose for you next insurance renewal.

This is where the car DVR 'Black Box' comes in. It starts recording as soon as you turn on the ignition and doesn't stop again until you turn the ignition off.

How does that help? Well, the typical 'Black Box' will have two cameras in it, one facing front, the other facing rearwards, recording your journey from start to finish. Additionally, the better 'Black Boxes' will record the audio, have GPS tracking built in and has a date/time stamp as well.

The beauty of these is that in the event of an accident, or you get pulled by the Police, you have video evidence that is submittable in a court of law that shows precisely who is in the wrong.

Pulled for not wearing a seatbelt/on your mobile phone. Not me judge, here's the video evidence.

Still think you don't need one of these then watch the video here and try explaining these accidents to your insurance company. You cannot argue with the evidence.

We have a number of different models available as well as those on the website so if you want more info, please ask.
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    Author

    My name is Clive Gray, using the trading style Clive Gray Computers. I'll be jotting down thoughts and snippets as time permits.
    I am not responsible for the content of replies posted in response to my articles, they are the views of the poster and last time I checked, we still have the right of free speech.
    When replying to a post, please ensure it's relevant to the subject or it may be moved or deleted.
    Thank you.

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