This is a little rant I'm afraid. I know it's basically my fault BUT!!!!!

Sometimes when at clients premises, I have to use a series of rescue/installation discs to resolve an issue.

Sometimes, it can take quite a few hours to sort out the multiple problems people allow to accumulate on their computer before seeking professional help. A lot of which is helped along by the 'bar room fixers' who know absolutely sod all in real terms about much at all.

They don't know what the real problem is because they've not seen it and clients rarely know how to describe the problem fully anyway - not that there's anything wrong with that, I don't expect it.

The client then goes and mis-follows the wrong advice they've been given and make an even bigger dogs breakfast of the whole thing and after they've totally screwed their computer, they call me.

Now to the point of my rant.

After I've spent hours sorting out the cock-up, I put my things back in my bag (or so I think) and head off home. Some days, or even weeks, later I open my bag looking for the discs to find that I've accidentally left at my clients.

The annoying thing is the client, who now has a full set of service and recovery discs that I've paid for, and doesn't have a clue in hell how to use them, hasn't had the decency to ring me and let me know I've left them. This has happened every time I've done it.

I now have to go through the time and expense of getting a new set of dics together.

ONE THING YOU GET FROM ME IS HONESTY, IF YOU CAN'T RETURN THE FAVOUR THEN YOU DON'T DESERVE THE SERVICES I OFFER.

​I will work out where I left them and that person will have a heavy bill next time they call me!

It just goes to show, there's a lot of really dishonest immigrants out there.

From Jon after moving in to Gran Alicant this week:

"Thanks Clive for your excellent services in setting up internet, phone and TV. Would recommend you whole heartedly to anyone moving to the area."  

Whilst I didn't quite set up his internet, we had a long chat and discussed the best options in his area for his circumstances. Jon originally contacted me for internet but I didn't have the right package for his intended usage pattern so after talking things through, we chose his local provider who have some good deals going and will hopefully be reliable.

I supplied the phone system which he will be able to alternate between Spain and Switzerland as he wishes. Anyone ringing his number will be able to get through to him regardless of where he is in the world without any call forwarding charges to either party.

Jon can also get his free calls wherever he is in the world. Try getting that anywhere else!

I was also able to source an IPTV box, from one of my colleagues. That gives Jon all the UK channels he wants and can also be equipped with UK catch-up TV as well.

The bottom line is, I endeavour to provide a good customer experience wherever possible. Many have tried to copy my work ethic and many have failed.

That's right a 4G smartphone for under €100.

For information on this, and our other products, please contact us.

The Nexodus Zen Smartphone has a 6 Inch HD 1280x720 Capacitive Screen, MTK6589T Quad Core CPU, 2GB RAM, 32GB Internal Memory and an Android 4.2 operating system. 

Nexodus Zen
Nexodus is a new company that was formed by top experts in the mobile phone industry and the Zen model is their first release. Bringing a whole new level of high specifications, this superbly priced smartphone brings a lot to the plate. Firstly, you will notice it is large in size and could be classed as a phablet due to this, plus the 6 Inch HD 1280x720 capacitive screen makes watching movies and interacting with games very enjoyable. 

8 MP Rear Camera + 2 MP Front Camera
Take a photo with the new photo sphere function with the 8 megapixel rear camera or engage in online conversations with the 2 megapixel front-facing camera. Super light sensitivity for great shots in dark environments. Save these captured images and recorded videos on the 32GB of built-in memory that this Android smartphone has or use a micro SD card as there is an available slot. 

The MTK6589T quad core CPU delivers Zen
Zen emphasizes insight into Buddha-nature and the personal expression of this insight in daily life, especially for the benefit of others and that is exactly was in the mind of the developers at Nexodus when they implemented a MTK6589T quad core CPU into this phone. Backed by 2GB of RAM, this chipset will deliver a powerful performance that will leave the competition standing, whether it is streaming videos, playing high demanding apps or even multi-tasking, this processor will handle it with ease. 

At a Glance...

• Nexodus Zen Smartphone
• 6 Inch HD 1280x720 Capacitive Screen
• MTK6589T Quad Core CPU
• 2GB RAM
• 32GB Internal Memory
• 2 Megapixel Front-Facing Camera + 8 Megapixel Rear Camera

ONLY €139.99 delivered

The THL T6 Pro comes with Android 4.4 OS, it features a 1.4GHz Octa Core CPU with 1GB of RAM, an 8 MP camera, hand gesturing, dual SIM card support and loads more.

1.4 GHz MTK6592M Octa Core Processor

With 1.4GHz MTK6592M Octa-core processing power the THL T6 pro has plenty of horsepower to cope with all your requests so it effortlessly performs multitasking. The advanced and powerful GPU is there to throw around pixels and quickly render pictures on the beautiful 5 inch IPS screen letting you enjoy the latest in advanced mobile gaming. With 1280 x 720 HD resolutions the capacitive touch screen with a large color range perfectly shows images in all their glory with great contrast and excellent brightness and white balance so your photos, videos and games will look better than ever before. 

F2.2, 8 Megapixel Camera

With a rear facing 8 megapixel camera which has a F2.2 aperture and auto focusing features you can take fantastic shots or record detailed video in 1080p so capturing those special moments has never been easier and you will have memories you can replay and cherish. 

Hand Gestures

The hand gestures features allows for instant access to a range of applications without ever unlocking the phone. By just tapping the phone twice you can wake it up and by drawing the appropriate shape on the screen you will instantly be taken to the corresponding application. 

Android 4.4

Android 4.4 is the OS of choice on this phone and offers you the latest and possible greatest mobile operating platform which allows you an unparalleled level of customization and features some fantastic features such as Google Now which is like having your very own PA on call 24/7. With its ultra thin design the T6 Pro looks simply exquisite with crafted edges and sleek lines the high end design of this phone makes it stand out from the crowd.

At a Glance...

• MTK6592M 1.4 GHz Octa Core Processor
• HD 5 Inch IPS Screen
• 2 Megapixel Front-Facing Camera + 8 Megapixel Rear Camera
• Android 4.4
• Dual SIM

ONLY €125 delivered

Starting on the 1st April, we will be lowering our monthly line rental on standard installations from €11.98 to €9.99.

This will apply to all our existing customers currently paying €11.98 monthly rental and for all new standard installations from that date.

What are you waiting for? Our line rental and call charges are lower than just about everyone else on the market so get connected NOW and save!

Our standard pricing beats BT & Virgin in the UK and Telefonica, Direct Telecom, Spantel and Europa and many others in Spain.

Why are you paying more than you need to?

We can even integrate your existing phone line into our voip system with no extra monthly rental allowing you to easily take advantage of our rates. Typical rates are €0.007 per minute to UK and €0.012 per minute to Spain.

Yes, you read that right, less than 1 cent a minute to the UK, that's 1 hour for only 42 cents so work out how much you're overpaying with your current provider or if you'd like us to do the maths, just send a copy of your current bill and we'll do it for you - no problem.

All prices include IVA

 You could be forgiven believing that the UK has broadband in abundance from all the hype generated by the broadband companies but the picture isn’t quite as rosy as it’s painted – nothing new there then.

Who’s seen BT and Virgin Media advertising squillions of megabytes internet for ONLY peanuts. Well, it seems they’re making monkeys out of the UK public because absolutely nobody is living up to the hype.

I read quite some time ago the Virgin Media were able to provide 1Gigabit internet over their cable network. Where is it now? Just in their office? Anybodies guess.

Mind you, according to OFFCOM, they provide the fastest average broadband download speeds. They also advertise on their website speeds of UP TO 100Mbps but according to uSwitch, there is nowhere in the UK that actually gets this. Strange.  Oh sorry, yes they do; remember the magic two words – UP TO.

In fact, according to uSwitch, there is nowhere in the UK that gets superfast broadband speeds at all. Superfast broadband is classed as having an average download speed of 24Mbps or better. This seems to be in contradiction to claims made by BT in 2009 that they will give superfast broadband to at least 6 UK cities by 2010 and that 40% of the country would have access to superfast broadband by 2012. What went wrong BT? Could it be they got involved with Telefonica? Pass.

Add to this that at least 27% of the UK struggles to achieve 3Mbps. 35% of residents in Norwich are yet to see speeds of 3Mbps. So what is going on in the UK?

In London, 20% of people get speeds lower than 3Mbps.

In a survey 2 years ago, Halesworth in Suffolk was home to the slowest broadband connection at 0.128Kbps. Broadband?!

OK people, it’s time to wake up and smell the coffee. Whilst the UK government are pouring money into the broadband infrastructure to try to give it a bit of a boost, it’s acknowledged in many circles that they will never reach the proposed targets using the existing cable infrastructure.

It is acknowledged across Europe that the targets will never be met by traditional cabled broadband suppliers and that satellite internet is the ONLY answer to the problems experienced by many areas.

Enter the next generation of internet available to just about everyone across Europe, satellite internet. OK, it’s not cheap as chips, but then it doesn’t have that vinegar after taste and it does provide you with more or less what you pay for.

Speeds up to 20Mbps download are available with prices starting as low as €10.95 (£9.99 UK) a month.

So what are you waiting for, contact us today and get yours ordered NOW for prompt installation. Current offers include free equipment. Check here for more information.

Clive Gray (Enterprises) (trading as Clive Gray Computers & Premier Voip Solution) are agents for Europasat (formerly ToowayDirect).

Europasat are Europes largest independent satellite broadband internet service provider (ISP) and are the ONLY ISP that can connect you to any of the 3 next generation satellite networks ANYWHERE in Europe.

Europasat are part of the Satellite Solutions Worldwide family.

In addition to supplying satellite internet, we can also offer voip telephone systems that will work over satellite internet, many companies can't.

All registered brand names and trade marks acknowledged.

Some of you know I sell mobile phones and tablet PCs and it has been mentioned that you can buy them cheaper elsewhere. Of course you can but remember, just because it's cheaper, it doesn't make it better value. Read on and I'll explain why.

The suppliers I use carry out quality control checks to make sure they're not shipping out junk. Quality control checks cost time, and time costs money, and that cost has to be added onto the price of the items being sold.

I've bought from the 'cheap' suppliers in the past and had over 80% fail rate within the guarantee period. That's OK you say, just send it back for a refund or replacement. That's when it gets interesting.

Here's how it goes:
You buy a great looking iPhone copy from el chinese cheapo dot com for €80 cos you can't afford the real thing - lots can't - pop your sim card in and away you go. Things are great - for a couple of weeks - then you realise how limited it really is, how quickly the battery runs out, how easily marked the case and screen are and, to top it all, the tv function that you thought would be handy doesn't actually work cos it's analogue and all your local tv channels are digital. Phooey!
Of course, the batteries aren't covered under the warranty, nor is the fact it looks like a box of shite after only 2 months use. Then, just 6 months in, it stops working - now this is where it really gets good!
You contact the super-cheap seller (if they're still around) and they tell you to get a quote for the repair and they'll help with the cost if it's not too much. Pardon? Isn't this under guarantee? Aren't you supposed to offer a replacement or a refund? How much are you prepared to give me towards a repair?
Now for the punchline - Send it back to us (in china) by registered post and if it's a manufacturing fault, we'll give you a 5% discount on a new phone over €120. WHAT!?!?!?!?
OK, if you send it back, that €80 phone has just cost you €100 or more and you'll have to spend another €100+ to get another phone that will probably fail whilst still under guarantee. Guarantee???
Oh yes, if you manage to get a refund, you will still be out of pocket because you don't get the return postage back, nor the original delivery charge either! That's at least €30 down the drain and you no longer have a phone.
Then you don't buy budget phones from people like me because you've already been duped with the garbage chinese suppliers and all these chinese phones are total crap, aren't they - wrong! It's only the cheapo suppliers where you get the crap, if indeed, you actually get anything.

Just remember the old adage - you get what you pay for. Buy super cheap, get super crap.

I've been on the Costa Blanca for over six and a half years now and have built a strong reputation for getting things right. If the phone or tablet you bought from me goes wrong and it's covered by the manufacturers warranty, it gets replaced or you get a refund of the purchase price. Simples!

Loss of data, photos, apps, documents, account information, batteries, flashing or rooting, overall appearance and durability of certain items are not covered under the warranty, nor are we responsible for loss of, or anything associated with, such items. They are your responsibility. This list is not exhaustive.